Swift Blog

Monday 16-May-2016

Nuts and bolts of creating an eLearning strategy

IN my pervious article I gave you a macrocosmic view of devising a learning strategy. Let?s now get to the boot straps and begin to understand what?s required to successfully implement a cohesive eLearning platform which enables continuous work performance improvement.

An organizational strategy is derived from a company?s vision and mission. A learning strategy should also be part of the short term and long term goals of the company. The value driven in terms of enhancing employee performance must permeate through its stake holders, be it customers, vendors, employee or partners and learning becomes the medium aligned to company?s vision and mission

A blue print of learning strategy including eLearning aspect should state the following components

  • Describe the need for the initiative and outline the vision aligned to the core values and beliefs of the company
  • Describe the requirements and expectation from the top management and ensure constant support from them to get the co-operation of the users and contributors of content
  • Describe the learning requirements at organizational level, business unit levels, division or department level and finally at each individual level and ensure the learning strategy goals are aligned to company or department goals
  • Describe the technology and tools to implement the learning strategy. Define a baseline requirement specification to support the eLearning strategy
  • Identify the internal training resources or department and collaborate to a plan rollout of training plan in both learning and eLearning mode.
  • Develop a method to evaluate and measure results and how it can be linked to other HR or employee performance related software applications
An engine needs each of its part to work. It has gears which have wheels and each wheel has several cogs which are like teeth and which fit to-gather making the wheel turn and engine run. People in an organization are like cogs and without their contribution the engine of business does not run.

Success of an eLearning project is determined directly to the contribution of people from various divisions and departments. Key people from here will have to be part of devising eLearning strategy and they the driving force in building a comprehensive learning strategy.

The committee formed with key executive should sponsor, take ownership and drive the initiative for successful implementation. Users are the heart of the learning strategy and user centric approach towards creating learning plan will help organization devise the best fit.

The job profiles and functions of all the users at all levels have to be mapped to create a cohesive plan and focus should be to involve people in the organization towards building a robust learning strategy.

A good learning strategy will enable the organization to define the learning needs through creation and capture of information, dissemination through storage and retrieval and function of technology

Many companies put up content online that serves no value and is real waste of time and effort. It will be quite evident that if the organization does not have a good learning strategy then their content will be completely dis-connected and un-organized.

A learning plan should therefore should determine the need that links the learning plan to performance improvement at every level. A clear, succinct and quantifiable strategy is what is needed.

It should include the various methodologies that will be followed to design, develop and deploy learning solutions, performance support solutions, learning analytics solutions, change management process, communication planning and knowledge management solutions.

A plan document thus will allow organization to deliver e-learning solutions that ensure people transition to the new system and perform as per expectations. This will require
  • Understading the effective adult learning practices and best practices that can be adopted to design learning content and methods that emphasise on learning outcomes. This would then involve knowing the learning content management practices and adult instructional design and development methodologies
  • Understanding in the field of learning and instructional technologies and importance of training and its role in maintaining competitiveness in the changing global business environment
  • Very good understanding of project management skills to ensure the projects are completed with in time and budget
  • A good grasp of the changing technology trends and emerging technologies and familiarity of learning management (LMS) and learning content management systems (LCMS).
  • A very good understanding of the business is fundamental to know how learning and performance support functions enhance learning and competitiveness.
Developing a Learning strategy is a one-time effort but changes in operational environment, technology changes must be accounted to re-calibrate the learning strategy

IN the next article we will get to the business process level and understand how we could execute our learning strategies.

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