| Interactive Product/Service Manuals |
|
| Internal customer-service guidelines and manuals are essential
to the success of your training program and your customer service
staff. These resources can be difficult to develop, but doing
so will help you define for yourself what your standards and
procedures are. They will also greatly simplify training and
give firm direction to your customer service representatives.
Since dealing well with customers is an essential part of running
a business successfully, it's worth making sure that your process
for doing so is clear to your employees. |
|
| By way of convenience, Swift offers dynamic features other
online instructional manuals can't. Swift features include query
search, step-by-step instructional demonstration, and are interactive.
By enabling content developers to design rich-media manuals,
the product's features and maintenance instructions should be
better understand on a grand scale. Ultimately, the ease of
an e-manual should foster a long-term customer relationship,
and customer satisfaction. |
|
| Digital Spare Part Catalogues |
|
| Spare parts catalogues are an essential reference material
for companies, distributors and end-customers to order spare
parts for any electrical, mechanical and electronic item. Swift
Solution empowers the digital catalogue with a powerful tool
to display 3D graphics of spare parts, comprehensive and dynamic
parts search, motion, sound, and text scripts. By moving beyond
the box of tools available in today's market, Swift Solution
enables a means to provide a unique experience that has never
been offered in a simple, fast, user-friendly manner. |
|
| Induction/Orientation Programs |
|
| Swift also offers Development of CD/Intranet based e-Learning Induction
programs for fresh employees to get a first hand experience
of the organization in the most effective manner. First impression
is always the best impression. Regular orientation programs
and internal training programs of different corporation can
be effectively delivered through intranet / CD-ROM using the
latest multimedia techniques. |
|
| The return of investment is pronounced for companies having
multiple companies / offices worldwide. A CD-ROM is handy and
can be sent anywhere. Uniformity and consistency of content
can also be maintained through out. |
| |
| If you are looking for a Corporate Learning Services,Please click on link email us |
